Terms and conditions

1Introduction

These terms cover your use of brewyourexperiences.com and any trip booked with Brew Your Travel Pvt. Ltd. ("Brew", "we", "us"), a company registered in India with its office in Mumbai, Maharashtra.

By using the website, sending a form or booking a trip, you agree to these terms.

2Definitions

• Trip: any group trip, custom trip or travel experience we organise.
• Traveller or you: anyone who registers for, books or joins a trip.
• Booking: a confirmed place on a trip, once the payment for that trip is received.
• Trip cost: the total price of the trip as shown on the website or quoted to you.

3Who can travel

• Youth trips are usually for travellers aged 18 to 35. The exact age range depends on the destination and the experiences, and each trip page shows it.
• Family trips are open to every age. Children under 18 must travel with a parent or legal guardian who is responsible for them.
• Custom trips are open to anyone. The person booking must be at least 18.
• You need to be fit for the activities on the trip. Tell us about any medical conditions, allergies or physical limits when you book.

4Booking and payment

How booking works

Sending the registration form doesn't confirm a place. Your place is confirmed when:

1. you send the registration form;
2. we confirm on WhatsApp or email that there's a place for you; and
3. we receive your payment within the time we give you.

Payment terms

How much you pay up front, and when the rest is due, depends on the trip. Each trip page and itinerary PDF lists that trip's payment terms. Where a trip doesn't list them, we share them in writing before you pay anything. If you're unsure, contact us for the exact terms.

How you pay

By bank transfer (NEFT, IMPS or RTGS), UPI, or another method we agree with you. We don't take payments on this website.

Early-bird prices and bulk bookings

Some trips have an early-bird price until a set date, shown on the trip page. For bulk bookings, contact us personally and we'll work out the price with you.

5Cancellation and refunds

If you cancel

Refunds depend on the trip, because hotels, transport and experiences are booked in advance on different terms. Each trip page and itinerary PDF lists that trip's cancellation policy. Where a trip doesn't list one, contact us for the exact terms before you book. Please cancel in writing, by email or WhatsApp.

If we cancel

We may cancel a trip if not enough people register, because of events outside our control (such as natural disasters, pandemics, government restrictions or unrest), or for safety reasons. If we do, you get a full refund of what you've paid us, or you can move your booking to another trip.

Passing your place to someone else

You can ask to transfer your place to someone else who meets the trip's requirements. It depends on our approval and on what our partners allow, and there may be a fee.

6What's included

Each trip page lists exactly what is and isn't included. As a general guide:

Usually included

• Accommodation, as listed in the itinerary
• Transfers and transport within the trip
• Meals mentioned in the itinerary, with Jain and vegetarian options
• Activities, experiences and entry fees as listed
• A trip leader or coordinator throughout the trip

Usually not included

• International and domestic flights to and from the trip, unless the trip page says otherwise
• Visa fees and travel insurance
• Personal expenses, shopping and optional activities not in the itinerary
• Tips
• Anything not listed under what's included

7Travel documents and insurance

• You're responsible for a passport valid for at least six months after you travel, and for any visas you need.
• We can guide you through visas, but we can't guarantee approval. A refused visa follows the trip's normal cancellation terms.
• We strongly recommend travel insurance that covers cancellation, medical emergencies, lost luggage and personal liability.

8On the trip

By joining a trip you agree to:

• treat other travellers, our team, hotel staff and local people with respect;
• follow our team's instructions on safety and timings;
• not take part in anything illegal, abusive or that puts the group at risk;
• respect local laws and customs.

We can remove someone from a trip, without a refund, if their behaviour is unsafe or seriously disrupts the group.

9Changes to the plan

Itineraries can change because of weather, safety, availability or other things outside our control. When they do, we'll offer an equivalent or better alternative. Small changes don't give a right to a refund.

10Our responsibility

• We organise trips using hotels, airlines, transport companies and activity providers. We're not responsible for their failures, except where we were negligent ourselves.
• We're not responsible for losses caused by events outside our control, such as natural disasters, epidemics, war, strikes or government action.
• Our total responsibility for any claim is limited to the trip cost you paid us.

11Photos and content

• The text, logo, design and code of this website belong to Brew Your Travel Pvt. Ltd.. Please don't copy them without permission.
• Some destination photos on the website come from other photographers and remain theirs.
• We may use photos and videos taken on our trips on our website and social media. If you'd rather not appear, tell us in writing before the trip.

12Law and disputes

These terms are governed by Indian law, and the courts in Mumbai, Maharashtra have exclusive jurisdiction. If something goes wrong, please talk to us first. Most things can be sorted out with a message.

13Changes to these terms

When we change these terms we update the date at the top of this page. The version on the website when you book applies to your booking.