FAQs
Before you book
The questions people ask us most. Anything else, WhatsApp us.
Booking and payments
Open any trip, tap 'Request my spot' and fill in the short form. Within 48 hours we message you on WhatsApp to confirm there's a spot and share how to pay. No money changes hands on the website.
Not yet. Registering tells us you'd like to come. Your spot is confirmed once your payment is received, and we'll tell you on WhatsApp when it is.
It's set per trip, because hotels and experiences are booked differently in each country. Every trip page lists its payment and cancellation terms, and so does the itinerary PDF. If a trip doesn't list them yet, WhatsApp us and we'll send them before you pay anything.
Often, yes. When a trip has an early-bird price, the trip page shows it with the date it ends. After that date the regular price applies.
Yes, for bulk bookings. If you're booking for a group, WhatsApp or call us and we'll work out the price with you personally.
On the trip
20 to 25 people. Big enough for a good night out, and everyone still gets looked after.
Solo travellers and friends, usually aged 18 to 35. The exact range depends on the destination and the experiences on the trip, and every trip page shows it. Most people join solo, so you won't be the only new face.
Families of every age. Children under 18 travel with a parent or guardian.
International flights usually aren't, so you can use your miles or your preferred airline. We help you choose flights and line up arrival times with the group.
Custom trips
Yes. Tell us where, when and who's coming, and within 48 hours we send a day-by-day plan and a quote.
No. We plan everything from honeymoons for two to large company offsites.
Within 48 hours, with a first draft of the itinerary and a rough quote. From there we change it until it's right.
Still not sure?
Send us your question on WhatsApp. A person on our team will answer.